Virginia American Water setup instructions

Instructions for re-establishing Virginia American Water:

Call Virginia American Water: 1-800-452-6863
Provide basic information: Name, contact information, address, SSN, move-in date, etc. (CALLING IS EASIER THEN CREATING AN ACCOUNT ONLINE)

OR

Create a new account online by going to: https://wss.amwater.com/selfservice-web/login.do . Once here, fill out basic information such as property address, start date, and contact information. The form should have 8 different sections, where the first one asks about if you've ever had a prior account with Virginia America Water. If you have, you will need to enter your prior account number, if not, you will create a new account.