Pepco utility setup instructions

For the most up to date instructions, please access the PEPCO Website: https://secure.pepco.com/MyAccount/MyService/Pages/StartService.aspx

Start, Stop, or Transfer Service

1. Start Service 
   1. You may request electric service by either completing and submitting the form below, or by calling us at 202-833-7500. We accept more than one individual customer name on an electric service account, and all individuals who apply for service will have their names listed as customers of record.
   2. You can apply for electric service by phone or by using one of the forms in this section, but first, choose the area where your service address will be:  
      1. District of Columbia
      2. Maryland
2. Stop Service
   If you are moving, please notify us at least three business days before by completing and submitting this form, calling 202-833-7500, or by visiting one of our Customer Care Centers. The three-business day notice is important, because you are responsible for - and will be billed for - all service at your present address until you notify us. If no party is moving in, the service may be disconnected.  
3. Transfer Service
   If you are planning a move within our service territory, you can close your old account and set up your new account at the same time by completing and submitting this form or by calling us at 202-833-7500. Remember to give us three-business days notice, and that you are responsible for - and will be billed for - all service at your old address until you notify us. 

FAQ's

1. What about the final reading of my Electric Meter?
   When closing your account, you have several options. We can estimate your final meter reading; you can request for us to obtain a final reading; you may call in your own final reading to our Read-A-Meter line, 202-872-3377, giving us your name, address, and account number; or you may return the meter reading to us by e-mail (see How To Read Your Meter).
   
   STOP SERVICE FORM